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Cybersecurity

Data protection and security measures at Protocol Wealth

Our Commitment to Security

At Protocol Wealth, we take the security of your personal and financial information seriously. We employ industry-leading cybersecurity measures to protect your data and maintain the integrity of our systems. This page outlines our security practices and provides guidance on how you can help protect your account.

Data Protection Measures

Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256 encryption standards.

Authentication & Access Control

We implement multi-factor authentication (MFA) for all client accounts and employ role-based access controls to ensure that only authorized personnel can access sensitive information. All access is logged and monitored.

Infrastructure Security

Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 Type II compliance. We employ firewalls, intrusion detection systems, and regular security audits to protect against unauthorized access and cyber threats.

Regular Security Assessments

We conduct regular penetration testing, vulnerability assessments, and security audits to identify and address potential security risks. Our security protocols are continuously updated to address emerging threats.

Data Backup & Recovery

We maintain encrypted backups of all critical data with geographically distributed redundancy. Our disaster recovery plan ensures business continuity and data availability in the event of system failures or security incidents.

Best Practices for Clients

Protect Your Account

  • Use a strong, unique password that includes uppercase and lowercase letters, numbers, and special characters
  • Enable multi-factor authentication (MFA) on your account
  • Never share your password or authentication codes with anyone
  • Log out of your account when using shared or public computers
  • Regularly review your account activity for any unauthorized access

Recognize Phishing Attempts

Be cautious of emails, texts, or calls claiming to be from Protocol Wealth that:

  • Request your password, account credentials, or personal information
  • Contain suspicious links or attachments
  • Create a sense of urgency or threaten account closure
  • Come from unfamiliar email addresses or phone numbers

Protocol Wealth will never ask you to provide sensitive information via email or unsolicited phone calls.

Incident Response

In the event of a security incident, we have established protocols to:

  • Immediately contain and investigate the incident
  • Notify affected clients in accordance with applicable regulations
  • Coordinate with law enforcement and regulatory authorities as required
  • Implement corrective measures to prevent future incidents
  • Provide support and guidance to affected clients

Report a Security Concern

If you suspect unauthorized access to your account or have identified a potential security vulnerability, please contact us immediately at security@protocolwealth.io